SPEAK TO US!
| LIVE CHAT | PHONE | |
|---|---|---|
|
Click on the CHAT button on the lower left-hand corner Available when agents are online |
Send an email to SUPPORT @ DANCEBUG.COM |
1-877-669-0663 Phone support during regular business hours |
The DanceBUG Support forum here is to provide help to our users. The aim is to provide written guidance for some of the commonly asked questions.
We get that some issues cannot be covered in the support forum and some just require someone to speak to, if this is you, we encourage you to reach out to us!
Customer Support Business Hours:
| Day of the Week | Off-Season Hours (August to Feb) |
Dance-Season Hours (Feb to July) |
| Monday to Friday | 9 AM to 5 PM |
9 AM to 9 PM |
| Saturday to Sunday | Office Closed | 9 AM to 9 PM |
Office Closures:
The DanceBUG office is located in Ontario Canada and as a result, we follow all statutory holidays as observed. Customer Support will be closed for the following days:
| Labour Day | |
| Thanksgiving | |
| Christmas Day | |
| Boxing Day | |
| New Years Day | Mon Jan 2, 2023 |
| Family Day | Mon Feb 20, 2023 |
| Good Friday | Fri Apr 7, 2023 |
| Victoria Day | Mon May 22, 2023 |
| Canada Day | Mon Jul 3, 2023 |
| Civic Holiday | Mon Aug 7, 2023 |