If you have booked our services to film and digitally deliver your recital video, you may be wondering what the next steps are.
Pre Event: We will confirm the event date(s), time(s), venue and the participating family count. We will request a digital copy of your program and the program artwork, as well as any additional media that you want included in the edit. (Studio provided media for the edit is preferred in the MP4 format.)
Post Event: The turnaround time averages around 4 weeks and may take up to 6 weeks. The show will be made available for the studio to proof in your DanceBUG account. Your account manager will send the access code via email.
If you have any questions about your event, please contact your account manager.