Wardrobe malfunctions can happen unexpectedly, and when they do, we want to ensure they are handled promptly, respectfully, and in accordance with our standards.
To help us investigate and resolve any concerns, we ask that anyone reporting a wardrobe malfunction provide as much detail as possible.
Please email support@dancebug.com with the subject line: Wardrobe Malfunction
Information we require when reporting a wardrobe malfunction:
- Event Name
- Event Location
- Event Date
- Routine Name
- Entry Number
- Approximate Timeline of When the Issue Occurred (for example: “during the second half of the routine,” “at the beginning of the performance,” or a general timestamp if available)