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Incorrect Music Duration Displayed After Upload

If you notice that a track shows the wrong duration on our website, this is usually caused by how the MP3 file was originally created or exported. Your track is the correct length, but our website is reading the timing information in the MP3 incorrectly. This is a common file formatting issue and does not affect the audio or sound quality. How to fix it? The easiest fix is to re-save the file as a standard MP3. - Use an online audio converter (recommended) - Open a free online audio converte...

Changing Dancer Status - Active or Not Active

Managing Dancer Status: Active vs. Not Active What Do “Active” and “Not Active” Mean? - Active: Dancers currently enrolled for the season. - Not Active: Dancers who have graduated, left the studio, or are not participating this season. - Important: Do not mark a dancer as Not Active if they are enrolled in an upcoming competition. This will cause issues with registration and media delivery. Updating these statuses helps you keep your roster clean and avoid registration errors. Where Can...

Reviewing & Submitting Your Registration

HOW TO REVIEW & SUBMIT YOUR REGISTRATION Before you are ready to submit your registration, please review all of the details! Once your registration is submitted, it will be locked from changes. This is an example of routines registered for a competition. It gives a brief overview of submitted entries: Notice an error? Click on the routine name to make changes to the routine. Click on the red trashcan icon beside the routine to remove a routine from this registration. Any adjustments or depos...

Music Upload

ADDING MUSIC Some competitions will ask you to upload your music to DanceBUG before the competition. - Go My Account > Routines section of your DanceBUG Studio account. - Find the routine you would like and click on 'UPLOAD A MUSIC FILE' - Select the correct music file. - Review your music by clicking on the PLAY button. You can delete the song by clicking "DELETE". You can download the song by clicking on the three-dots and selecting “DOWNLOAD” You will still be able to upload musi...

Dancer Roster

YOUR STUDIO DANCER ROSTER Your “Dancer Roster” is your list of active dancers in your studio. Dancers can be added individually or as a list. To access your dancer roster, go to MY ACCOUNT > DANCERS. ADDING DANCERS INDIVIDUALLY To add dancers individually, click on “Add/Edit Dancer” and fill out the required information. ADDING DANCERS BY LIST To import a list of dancers, click on the Import Dancers tab - Prepare an Excel file that includes First Name, Last Name, Date of Birth and Gen...

Upload your Virtual Videos to DanceBUG

Once you have entered your routine information, you will be given the option to upload your entry video. Upload Video Select View/Add Video then Upload MP4 Video, and then select the video file from your computer. Hit SUBMIT to save. Select Video In some cases, routines previously recorded by DanceBUG can be selected for the event. If so, the routine would be automatically loaded. If you wish to use your own video instead, click on “SELECTED VIDEO “. Once the video is selected, you receive a...

Studio Reservations

RESERVING SPOTS AT A COMPETITION Some competitions and conventions enable "reservations” setting aside a number of entries for your studio before you are ready to enter full entry information. COMPETITION RESERVATIONS - Go to the competition's website and find the registration section. - Log in to your Studio DanceBUG Account. - Select the event you wish to attend. - If reservations are turned on, you will see something similar to this: - Enter Number of Entries (Approximate; As much...

CONVENTION REGISTRATION

CONVENTION REGISTRATION YOUR STUDIO DANCER ROSTER To continue with your studio's registration to a convention, you will need to provide details of the convention attendees. These include Staff, Dancers, and Parents or Observers. If you've attended other DanceBUG events this season, names may already be listed on the SELECT ATTENDEES page. STAFF To add staff, click the ADD STAFF tab. Enter the required information here and click SAVE. The staff member will now appear in the attendee list ne...

Virtual Video File Guidelines

For those events that are virtual, instead of uploading music, you will have to upload a video of the performance. Much like music uploads, video upload deadlines are not the same as the registration deadline so there will be extra time to gather and capture video files. On average a 2-minute to 3-minute video file size should fall between 240 to 700 MB. If the video file sizes are between 800 MB to 2 GB, you have likely recorded the video at 4K resolution or using ultra-high camera settings. 4...

ROUTINE LIST

ADDING ROUTINES Like adding dancers, you can add routines one by one or import a list. ADDING ROUTINES ONE BY ONE To add routines individually, click on "Create New Routine" and fill out the required information. In the example below, the competition asks for - Routine Name - Length - Prop Description - Choreographer Not every competition will ask for this information. Some may ask for more, some less. Each routine name must be unique at this point. You will not be able to add multiple ro...

Converting your Video Files for Upload

If your video files are too big to be easily uploaded, you will have to use video editing software to convert the file to a more usable format. Any video editor can do this but the one we will cover in this article is Handbrake, a free video transcoder. https://handbrake.fr/ Once you download and install Handbrake, open it up! [image.png] From here, select a single file OR select the folder holding video files that need to be converted. If you do not see the file selection screen, click "O...

Get Started With DanceBUG Registration

Registration with DanceBUG DanceBUG provides registration services for various competitions and conventions. To get started, you will need to sign-up for a DanceBUG Registration account. Create a Registration Account - Go to the website of the competition you will be attending(eg. Starpower, Terpsichore) and find their registration section. - You should see the DanceBUG logo and a box to enter your email - Enter your email and fill out the information required. - Your account will now be sen...

Select An Event

Select An Event Once you have logged-in to your validated DanceBUG account, you're all set to begin registration for a competition or convention. If you have not yet set-up a DanceBUG account, please see the following article for your first septs:[Getting Started With DanceBUG Registration](https://support.dancebug.com/529339-Get-Started-With-DanceBUG-Registration) - Begin at the website of the competition or convention that is hosting the event. - Locate and click into their registration sec...